Privacy Policy

This page is used to inform website visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service at

If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions unless otherwise defined in this Privacy Policy.

SECTION 1 - Information Collection and Use

For a better experience, while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to your name, phone number, email address, postal address and IP address. The information that we collect will be used to contact or identify you.

SECTION 2 - Cookies

Cookies are files with a small amount of data that is commonly used as an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer’s hard drive.

Our website uses these “cookies” to collect information and to improve our Service. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our Service.

SECTION 3 - Third-Party Service Providers

We may employ third-party companies and individuals due to the following reasons:

  • To facilitate our Service;
  • To provide the Service on our behalf;
  • To perform Service-related services; or
  • To assist us in analyzing how our Service is used.

We want to inform our Service users that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

SECTION 4 - Security

Our store use the online e-commerce platform provided by Shopify Inc to present our products and services to you. Your data is stored through Shopify’s data storage, it enables us to offer our customers transparency into and control over their personal information.

Shopify is certified Level 1 PCI DSS compliant, PCI Security Standards Council is a globally recognized organization dedicated to maintaining standards for the secure processing of credit card transactions. It helps process credit card payments securely and protect cardholder information. HELIOSTIA will not store or transfer any of your credit card information. After placing an order your credit card details will be processed through the secure online payment gateway with a high level of encryption available. On the successful completion of your transaction, the information will be deleted.

SECTION 5 - Links to Other Sites

Our Service may contain links to other sites. If you click on a third-party link (such as Instagram or Facebook), you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

SECTION 6 - Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page.

SECTION 7 - Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us: